Pocket Rock It Radio, and the Uniting With Music group respect your privacy, and mean it! We make every effort to not collect, store, or use any of your personal information. Any information you provide to us is treated with the upmost respect, and will never be shared with any other companies or businesses.
Please note that when connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymized, deleted, and becomes untraceable. This data is never sold on or passed to other companies.
Please note that all sales are final.
We are not able to offer refunds or exchanges. Please check size charts prior to making your purchase.
Shipping, handling and customs charges cannot be repaid once an item is shipped.
For insurance on lost or stolen packages customers have the option of adding Route Shipping Insurance at checkout. Customers that have lost or stolen packages without Route coverage will be responsible for filing claims themselves with local couriers.
For questions or assistance with your order please email – email@example.com
Any claims for misprinted/damaged/defective items must be submitted within 30 days of products delivery.
In any of these cases please contact us at – firstname.lastname@example.org . We will work with you to get your product replaced ASAP.
Contact us at – email@example.com for any item lost in the mail, and we will get a replacement sent to you. Please note, all claims for items lost in mail must be submitted no later than 30 days after the estimated delivery date.
Please ensure your address is correct! We do not offer refunds or replacements for items with tracking information stating the item was delivered.
Still if you truly did not receive your item please contact us at firstname.lastname@example.org . We will work with you to the best of our ability to help locate the item, and resolve the issue.
Delivery of your items will vary depending on your location and selected shipping method
Your order will take 2-5 business days to process from the day the order is received to when it is shipped.
Order processing is not part of the shipping time. Once your order is processed it will be shipped at the speed you selected.